Crap I sent this without finishing it... (01)
On Mon, 15 Dec 2003, Chris Dent wrote: (02)
[snip] (03)
> My own feeling is that a knowledge base is a necessary condition
> for a knowledge management system but is not sufficient.
>
> A knowledge base is, to my mind, a collection of explicit
> knowledge made accessible. And perhaps the tools to manage (04)
...the content. (05)
A knowledge management system, on another hand, is a suite of
tools and processes that encourages the transfer of tacit
knowledge into explicit and accessible form. It's quite likely it
would include a knowledge base but also it would have such things
as diaries or blogs that can be used for later markup (for reuse)
as well as people finders. (06)
Dave Pollard has some descriptive info (07)
http://blogs.salon.com/0002007/2003/03/18.html#a123 (08)
that is food for thought. (09)
Complicating the matter in the IU context is that people there
seem to be conflating Knowledge Management System with Content
Management System. So we get the following: (010)
* There exists a knowledge base of questions and answers
* Some people think it is a knowledge management system
* Some people think a knowledge managment system is a content
management system.
* Being university folk, they want to centralized control
* The decide, hey we've got a kms in the kb, let's centralize
content management there and deliver it from there to all IU
web sites. (011)
That's a problem when the existing kb is purpose built for data
that is structured as questions and answers. It doesn't think in
terms of pages, documents, or collections. (012)
So, to review the questions (which I've may not have stated
explicitly yet): (013)
* What are the characteristics of a knowledge base? (014)
* What are the characteristics of a knowledge management system? (015)
* What are the characteristics of a content management system? (016)
Thanks for any thoughts and opinions. (017)
--
Chris Dent cdent@blueoxen.org AIM: sleepleft
Once you knew, once you really, really knew,
then you had lost your alibi. --Samantha Power (018)
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